Remote Pro-Active Checks
Our remote pro-active checks form a fundamental part of our service. To ensure your network is functioning we monitor the status and health of your server infrastructure morning and night. Alerts will flag issues with backups, disk space, printers and server responsiveness, reducing downtime and disruption of your critical systems.
Issues identified will be fixed remotely if possible, and logged on our IT Service Desk. Should additional support be required to fix the issue, the school IT lead will be notified to decide on an appropriate course of action.